Privacy Policy
Information We Collect
We may collect personal information including your full name, mobile number, email address, billing address, shipping address, payment-related details, and purchase history when you interact with our website, place an order, contact customer support, subscribe to updates, or participate in promotional activities. We may also collect technical information such as IP address, browser type, device information, and browsing behavior to improve website performance and user experience.
How We Use Your Information
Your information may be used for the following purposes:
- To process, confirm, and manage your jewellery orders efficiently.
- To provide customer support and respond to your inquiries or service requests.
- To improve our website functionality, products, services, and overall shopping experience.
- To share important updates regarding orders, payments, deliveries, returns, and customer inquiries.
- To send promotional offers, festive greetings, product launches, or marketing communications where permitted.
- To maintain internal business records, prevent fraudulent transactions, and ensure website security.
- To comply with legal obligations and regulatory requirements applicable under Indian law.
Data Protection
We implement appropriate technical, administrative, and physical security measures to safeguard your personal information against unauthorized access, misuse, alteration, disclosure, or destruction. Sensitive information shared through our website is protected using secure technologies and restricted access systems. While we strive to maintain high security standards, no method of electronic transmission or storage is completely secure, and therefore absolute security cannot be guaranteed.
Sharing of Information
We do not sell, trade, or rent customer personal information to third parties for marketing purposes. Your information may only be shared with trusted service providers such as payment gateways, courier and logistics partners, technical support providers, or government authorities whenever required for order fulfillment, legal compliance, fraud prevention, or operational support. All such third parties are expected to maintain the confidentiality and security of your information.
Cookies & Website Tracking
Our website may use cookies, analytics tools, and similar tracking technologies to enhance browsing experience, remember user preferences, analyze website traffic, and improve website functionality. Cookies help us understand customer behavior and provide a more personalized shopping experience. Users may choose to disable cookies through their browser settings; however, certain website features may not function properly if cookies are disabled.
Third-Party Links
Our website may contain links to external or third-party websites for customer convenience and additional information. We do not control or endorse the privacy practices, policies, or content of such external websites and shall not be held responsible for any information shared by users on those platforms. Users are advised to review the privacy policies of third-party websites before providing any personal information.
Policy Updates
We reserve the right to update, modify, or revise this Privacy Policy at any time without prior notice. Changes will become effective immediately upon being posted on the website. We encourage customers to review this page periodically to stay informed about how we collect, use, and protect personal information.
Contact Information
Shree Siddhivinayak Jewellers Private Limited
Flat No 1, Sardar Attarsingh Building, Kasturba Road No 4 Corner Station Road, Borivali East Mumbai, Maharashtra – 400066, India