Shipping Policy
Fast, Safe & Reliable Delivery
At Shree Siddhivinayak Jewellers Private Limited, we are committed to providing a smooth and hassle-free shipping experience to our customers. We ensure that every jewellery product is carefully packed and delivered safely through trusted courier and logistics partners.
Our goal is to deliver your orders securely, on time, and in perfect condition while maintaining complete transparency throughout the shipping process.
Order Processing
- All orders are processed after successful payment confirmation.
- Orders are generally processed within 1–3 business days.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Customized or made-to-order jewellery may require additional processing time.
Shipping Coverage
- We offer shipping services across India.
- Delivery services are available for most cities, towns, and serviceable pin codes.
- International shipping may be available for selected orders and locations upon request.
Estimated Delivery Timeline
Estimated delivery times may vary depending on product availability, shipping location, and courier service operations.
Domestic Shipping
- Metro Cities: 3–5 Business Days
- Other Cities & Towns: 5–8 Business Days
- Remote Areas: Delivery timelines may vary depending on courier availability.
International Shipping
- International delivery timelines depend on destination country, customs clearance, and courier partner policies.
Shipping Charges
- Shipping charges, if applicable, will be clearly displayed during checkout before order confirmation.
- Free shipping offers may be available on selected products or promotional campaigns.
- Additional charges may apply for urgent or express delivery services.
Order Tracking
- Once your order is dispatched, tracking details will be shared via:
- SMS
- Phone communication
- Customers can use the tracking information to monitor delivery status in real time.
Packaging & Product Safety
- All jewellery products are packed using secure and protective packaging materials to avoid damage during transit.
- We ensure every package is checked before dispatch to maintain product quality and safety.
Delivery Delays
While we strive to ensure timely delivery, delays may occasionally occur due to:
- Public holidays
- Weather conditions
- Natural disasters
- Courier or transportation issues
- Incorrect shipping information provided by customers
- Government restrictions or unforeseen circumstances
Shree Siddhivinayak Jewellers Private Limited is not responsible for delays caused by situations beyond our control.
Incorrect Address Information
Customers are requested to provide accurate shipping and contact details while placing orders. We are not responsible for failed deliveries or delays caused by incorrect addresses or unavailable recipients.
Damaged, Lost & Missing Packages
- If your package arrives damaged, please contact us within 48 hours of delivery.
- Customers must share:
- Order details
- Product images
- Packaging images
- In case of missing items or delivery issues, our support team will assist you with the resolution process.
International Customs & Duties
For international shipments:
- Customs duties, taxes, or import charges may apply depending on the destination country.
- Such charges are the responsibility of the customer and must be paid directly to the relevant authorities if required.
Contact Information
For any shipping-related queries or assistance, please contact us:
Shree Siddhivinayak Jewellers Private Limited
Flat No 1, Sardar Attarsingh Building, Kasturba Road No 4 Corner Station Road, Borivali East Mumbai, Maharashtra – 400066, India
- Tel: +91 97699 97555
- Email: info@shreejewellery.biz